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Can you explain how I buy an image from you?
- To find the image you require, either search for the person's name from the search box at the top left of the page or click on an image that has caught your eye displayed on the left of the page.
- If you wish to purchase the image, click the green 'Add to Cart' button.
- You will then need to go to the cart page
- Once on the cart page, and you are happy with the the summary of your intended purchases, click on 'Checkout'
- Depending on if you a 'Returning Customer' or not, you will have to either login by filling in the Username and Password (then go to part viii) or click on 'New? Please provide your billing information'. (go to part vi)
- You will need to fill in the form and click on 'Send Registration'. Once you have filled in the registration form, you will be emailed a confirmation email to the address you supplied. Follow the instructions in the email (by clicking on the link supplied). If you find an email doesn't arrive, please check you spam folders.
- The link will direct you to The Tully Potter Collection confirmation page, from there, you need to enter your Username and Password that you registered with on the right had side.
- Once logged in, click 'Show Cart' on the right hand side, from the cart page, click 'Checkout'
- If you are happy with your purchase, click 'Confirm Order', this will direct you to The Tully Potter Collection PayPal page.
- If you don't have a PayPal account, don't worry, you don't need to create one, you can click on 'Continue' below the 'Don't have a PayPal account' sentence
- You will then need to follow the PayPal payment process. Once complete, two emails should be sent to you. A reciept of your purchase and a link to download your photo
- Clicking on the link will take you to the download page, then click the 'Start Download' button which will start to download you image
- Congratulation, you have now purchased and downloaded an image from The Tully Potter Collection
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What payment methods do you allow?
We accept Visa, Mastercard, Visa Electron, Maestro, Switch, Solo and American Express
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I got an error from PayPal saying "You cannot use an email address or card number that belongs to an existing PayPal account. If you have a PayPal account, please log in. If you don't, please change the email address or card number and try again"
PayPal wont allow you to use a Credit/Debit Card or email address that is already used in an existing PayPal account. Either use a different set of details or log into you PalPal account and pay that way. If you still have trouble, please
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us and you can pay via another method.
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Help, I've forgotten my Username
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Help, I've forgotten my Password
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What images do you sell?
We sell mainly Classical Musicians, Composers, Conductors, Jazz and Popular Music
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I've bought an image but want it retouched and/or colourised
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I want to place a bulk order, can I have a disscount for a large order?
Yes you can please
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or phone 01277 656961
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I have a collection of musical photos and wonder if TullyPotterCollection would like to buy them?
We are always interested in purchasing good quality images, please phone 01277 656961 or
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Can I pay by being invoiced?
Yes,
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, remembering which images you require
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Can I pay by IBAN through the bank
Yes. Please contact us by phone 01277 656961 or
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and we will give you the details
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Is it possible to see a higher resolution image?
Yes, please ask via
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and we will send you one
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Are there any limitations to using the image bought?
No, the image can be used for any publication or CD etc. There is no limit on the usage
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What file size will the image be once I download it?
On average, each file is about 1MB to download as a compressed Jpeg. This opens to a high resolution on average 5MB